Frequently asked questions
FAQ
Payment
Administration
Technical
If you have a question that is not addressed here, send it to editor@sciencemanager.com.

How much will the work cost me?
Our fees vary with the complexity of the work. To find out the cost of our services for a particular document please ask for a no-obligation Quotation. For a guide of our fees please see our Fees page.
How do I pay? The easiest form of payment is by credit card. We also accept funds directly transferred to our bank account. Is paying by credit card over the Internet safe? Our method of accepting credit card payments is the safest method possible. On our Secure Internet Payment page you enter the amount you wish to pay and the invoice number we have given you. When you press ‘pay now’ you are automatically transferred to the secure payment area of the site of our bank, the National Australia Bank. In their secure environment you enter your credit details. This is an extremely safe method for two reasons. First, your privacy is assured because you deal direct with our bank and we never see your credit details. Second, you input your credit details using the state-of-the-art security of the Bank’s Web site, you do not rely on us to have a secure area of our site. What are the steps I need to follow to use your services?
Do you accept only electronic documents? English Manager Science Editing deals primarily in documents sent using email. Simple text documents can be sent as attachments or within the email itself. Large files containing text and images may be compressed using zip compression and sent as attachments. If necessary, texts can be faxed to us.What file formats can you handle? English Manager Science Editing can handle a wide variety of file formats for both PC and MAC. It is helpful if you state the software you are using when you apply for a quotation. Can you handle LaTeX documents? English Manager Science Editing has editors capable of editing documents in LaTeX format. When sending a document in LaTeX format to obtain a quotation please send both the text and the compiled pdf version. |